Design Studio - Senior Project Manager
New Yesterday
This range is provided by StudioXAG | B Corp™. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
StudioXAG creates bold spaces that tell big stories. We are a B Corp‑certified creative studio in London that believes in business as a force for good. We create exciting experiences for some of the world’s best known brands, telling stories that touch every corner of the globe. Our diverse team of conceptual thinkers, creative dreamers and inquisitive makers help this happen. They are our core. They make us tick, inspire us, and push us to be better.
Role
StudioXAG is looking for a Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of design projects whilst delivering a high level of customer service to all of our clients. Reporting to our Lead Project Manager, you’ll join a large‑sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on interesting projects, driving planning and organisation across the design studio.
Who are we looking for?
We’re looking for a confident, highly organised Senior Project Manager who has a hunger for facilitating the creation of inspiring, industry‑leading work. You should have strong experience in project and client management, implementing and streamlining processes across teams to drive consistency and a high level of organisation.
Requirements
5+ years experience in a similar role
Seasoned industry player with varied client‑facing experience
Excellent understanding of the world of retail and brand experience and the design and production process
Strong IT skills – in particular Google Workspace (Sheets, Slides & Docs), Mondays.com (or other similar PM tools), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software)
Experienced and highly competent in financial management of projects – set up, tracking and billing
Organisational master who is efficient and takes pride in their attention to detail
Excellent communication skills
A strong background in client servicing
Great problem‑solving skills
Leadership qualities and a hunger to deliver the best results
Skills & Responsibilities
Project Planning: develop comprehensive project plans for multiple projects of varying size, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients.
Resource Management: support the Traffic Manager & Lead Project Manager by maintaining up‑to‑date project information, flagging availability changes, and assisting in the resolution of resource challenges.
Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes and addressing any concerns or feedback professionally and proactively.
Internal Communication: ensure the design team and all stakeholders are aligned, and that projects are delivered to our standards with clean and accurate handover between departments.
Budget Management: manage project budgets, track expenses, ensure projects are delivered within the allocated budget, and provide financial status and forecasts to clients and internally as necessary.
Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved, while identifying potential roadblocks and implementing solutions.
Risk Assessment & Mitigation: identify project risks and develop strategies to mitigate them, ensuring contingency plans are in place.
Documentation: maintain comprehensive project documentation, including project reports, status updates and client correspondence.
Continuous Improvement: identify opportunities for process improvement and drive the adoption of best practices in project management within the studio.
Client Servicing: deliver exceptional client experiences through strong project management, ensuring seamless onboarding and ongoing satisfaction, and proactively gathering feedback through satisfaction surveys.
Benefits
Gross profit‑related annual bonus scheme
Workplace pension
22 days holiday + 3 days off for Xmas Closure + a day off for your birthday + Bank Holidays
0.5 paid days off per month to get inspired
International research budgets and trips
All‑you‑can‑eat YCN creative professional learning membership
Spill mental health support
Cycle to work scheme
Access to fitness discounts
Salary: £45,000 - £55,000 DOE. Please state expectations on application.
Location
We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9 am – 6 pm, but flexible working hours are available.
Inclusion & Diversity
StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
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- Location:
- Greater London
- Job Type:
- FullTime