Location (UK):  Remote Hours:  Full-time 35 hours per week Benefits:  Read more about the excellent benefits we offer on our profile page Contract type:  Permanent Travel:  Occasional travel required for meetings and events

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Our Digital Community provides vital peer support to thousands of people across the UK. We are looking for a driven individual to join us at this exciting time as we launch our new Community platform. You will be passionate about putting the voice of the community first and are comfortable with collaboration and supporting volunteers so that, together, we can grow and nurture more thriving communities. About the role Line managed by the Support Services Manager, the Digital Community Officer will deliver key strategic activities that will improve engagement and create sustainable, moderated communities. This will be achieved through engaging with and supporting a diverse team of volunteer moderators and providing ongoing training to ensure the community remains a welcoming, safe space. This role is matrix managed by the Innovation Manager for Strategic Programmes who will support with, and build capacity for, the technical, data and integration aspects of the community platform. About you If your knowledge, skills and experience include the following then we’d love to hear from you: Supporting a diverse range of volunteers (or relevant experience). Experience of delivering peer-to-peer services or moderating an online forum. Confidence in developing a deep understanding of a digital platform and effectively managing administrative responsibilities within it. Experience working with service users or patients either directly or through digital/non-face-to-face services. A good knowledge of data protection and safeguarding (for Adults, Children or both) backed with experience of applying these within a previous role. *As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

We do not wish to receive contact from agencies or media sales. Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. Interview Interviews to be held the week commencing 18 August 2025, via Microsoft teams. As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.