Digital Credit Control Apprentice
New Today
Ross & Liddell manage a range of properties for the benefit of a range of people: tenants, landlords, developers and owner-occupiers, and are looking for an enthusiastic apprentice to join their team in Glasgow.
In this role, you will quickly pick up the skills and knowledge needed to be successful and will become a valued member of the team while completing an SCQF Level 6 Apprenticeship. Their team is a perfect place to kickstart your career, supported by experienced colleagues and the wider business.
Chase overdue invoices and ensure timely payments through letters, phone calls, and live chat, while maintaining accurate records in CPL, the property management CRM. Negotiate and manage client payment plans via phone and email on MS Outlook, and update agreements in CPL
Act as the first point of contact for inbound calls, live chats, and written correspondence, resolving client tickets promptly
Conduct Land Registry searches on internal portal and Experian searches, track lender correspondence, instruct and monitor NOPL registrations, and run reports from CPL for accurate data management in Excel
Monitor instalments and standing orders in CPL, follow up on defaults, and keep records up to date
Collaborate with internal teams to resolve account issues and provide updates on payment status
Confident telephone manner and strong interpersonal skills
Working hours: 9am – 5pm, Monday to Friday
Competitive salary
Annual bonus
Your birthday off
Great annual leave package
Company pension
Health + wellbeing policy
Opportunity to stay within Ross and Liddell after completion of apprenticeship programme
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
xkybehq If you are interested in this vacancy please apply below as soon as possible.
- Location:
- Stratford, Greater London
- Job Type:
- FullTime