A renowned cultural institution in the United Kingdom is seeking an experienced Head of Service Delivery & Operations to lead day-to-day technology services across multiple locations. The ideal candidate will drive ITIL process maturity and optimize service delivery using ServiceNow, managing a £3.5m Opex budget. With proven leadership skills and extensive experience in IT Service Delivery, you will enhance stakeholder relationships and oversee a high-performing team to deliver exceptional service. #J-18808-Ljbffr