Do you want to play a part in the major expansion of our Donation Centre? Have you got experience of working in a stock management or warehouse environment? Then we’d be keen to hear from you! As St Leonard’s Hospice embarks on a major project to expand its Donation Centre from its current premises in Acomb to its new one at Clifton Moor, we’re recruiting a Donation Centre Manager to manage the day‑to‑day running of it, delivering an efficient, organised and customer‑focussed operation to maximise income for the Hospice. Responsibilities Once the Donation Centre is set up, your main responsibilities as Donation Centre Manager will be to:

Manage incoming donations from the public alongside overflow donations from shops Provide a high level of customer service to donors and customers and uphold the Hospice values and Retail Service principles Identify stock to pass on to the eCommerce team, ensuring all stock achieves its maximum value Line‑manage the donation centre team, including paid staff and volunteers, in the delivery of the shop retail plan by supporting and coaching them to reach their maximum potential

Ideal candidates

Have experience of working in the retail sector or within a stock management or warehouse environment Experience of successfully managing staff and/or volunteers Excellent organisational skills, including attention to detail, prioritising workload and the initiative to drive footfall and sales

Benefits and working arrangements This is a full‑time position working 37.5 hours per week, 5 days over 7, which will include weekend working on a rotational basis.

Competitive salary Up to 41 days Annual Leave Attractive pension scheme Training and development opportunities A supportive and friendly working environment Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts

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