DV Cleared 4th Line Cloud Support Engineer
New Yesterday
Are you passionate about cloud technology and ready to take your skills to the next level? Our client, a reputable organisation committed to building trust through innovation, is hiring a dedicated 4th Line Cloud Support Engineer to join their dynamic team in Basingstoke. This is an exciting opportunity to work on high-profile projects within a collaborative environment.
What you'll be doing: * Provide expert support for cloud (compute & storage) technologies, including VMware and Horizon VDI. * Respond to escalations from 2nd Line, perform daily system checks, and manage incidents through the IT Service Management Toolset. * Conduct readiness assessments for new releases, ensuring smooth deployment. * Maintain comprehensive documentation such as Work Instructions and Patching Schedules. * Manage lifecycle of supported products, ensuring they remain supported and up-to-date. * Carry out planned activities via Change Management processes and monitor systems using Event Management tools like SCOM and Aria Operations. * Support physical networking and Windows environment components (Active Directory, DNS, SQL, SCOM).
What you'll bring: * Extensive VMware experience (vCenter, ESXi, NSX, VCF). * Knowledge of Horizon VDI and Windows Server environments. * Experience with physical networking and cloud administration (e.g., vCloud Director). * Familiarity with Event Management tools and scripting (PowerShell). * Strong problem-solving skills and the ability to take on technical leadership activities. * Ability to work on-site in Basingstoke on a rotating shift pattern (0700-1500 / 1100-1900).
If you're ready to contribute to innovative cloud solutions and thrive in a fast-paced environment, we want to hear from you! Apply now to join a team dedicated to making a difference.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- IT;Engineering