Job Description

We are looking for aneRSManager to join the team at Ramsay Health Care UK.TheeRSManager will lead the effective management and optimisation of the NHSeReferralService (eRS) across the organisation. This roleis responsible fordriving NHS growth, ensuring best practice, and supporting sites inmaintainingcompliance with national targets and operational priorities.

Operational Management

• Lead and oversee the effective management of theeRSsystem to support NHS growth and ensure best practice.

• Develop and refineeRSprocesses to align with national guidance and performance expectations.

• Support sites inmaintaininghighquality,accurateinformation within theeRSsystem.

Reporting & Analytics

• Produceorganisationwidereports oneRSactivity, including referral volumes, markettrendsand service utilisation.

• Develop analytical tools and dashboards to measure performance and support informeddecisionmaking.

• Conduct competitive analysis and research wider market trends toidentifyopportunities for optimisation and growth.

Stakeholder Engagement

• Act as the primary liaison with NHS Digital / NHS England for updates,developmentsand national initiatives.

• Arrange,coordinateand lead internaleRSreview meetings with hospitals and operational teams.

• Provide training,guidanceand ongoing support to operational teams on alleRSprocesses and systems.

Qualifications & Experience

Essential Experience

• Strong understanding of current healthcare industry issues.

• Indepthknowledge of the NHSeReferralService (eRS).

• Experience with NHS pathways, RTT (Referral to Treatment), and patient journey processes.

• Full UK driving licence.

Preferred Experience

• Previousexperience working within the private healthcare sector.

• Knowledge of continuous improvement methodologies and auditing processes.

• Experience introducing, supporting, or developing patient administration systems.

Essential Education & Capabilities

• Proficiencyin Microsoft Office (Word, Excel,PowerPointand Outlook).

• Strong attention to detail with the ability to produce clear, professional reports and presentations.

• Excellent communication skills, with the ability to engage and influence stakeholders at all levels.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-lifebalanceand career development, becausewerepeople caring for people:

• Private Medical Cover, with theoptionto add your partner and dependants

• Discounted Bupa Dental Insurance

• Life Assurance (Death in Service) x3 your base salary

• Private Pension, with Ramsay matching up to 5% after a qualifying period

• Employee Assistance Programme

• 25 days annual leave + bank holidays, with theoptionto buy or selladditionaldays

• Flexible shift patterns, where possible

• Family friendly policies including enhanced parental leave

• Volunteer leave to support causes that matter to you

• Training and Development via the Ramsay Academy to support your career development

• Colleague recognition programme to celebrate our people

• Access to our benefits platform, offering a wide range of discounts

• Cycle2Work scheme

• Subsidised staff restaurant, where possible

• Free parking on site, where possible

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provideroperatingin 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, can do attitude who want to make a difference in their work. \"Our employees are Ramsay.\" The skills and commitment of our employeesformsthe basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.

We are committed to equality of opportunity forall,this role is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying.

Please be advised that wereserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Itsmore than what we do,itswho we are. Everything we do is about striving to deliver the best care. Andit'sa beliefthat'sas true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

To ask any questions before applying, please contact Amy on .

We care.

Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. xbpsjku

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.