Estate Services Manager - Ground Maintenance

Location: Mosaic East, 4th Floor, 17 Addiscombe Road, Croydon, CR0 6SR

Start Date: ASAP

Contract Duration: 3+ months

Working Hours: Mon – Fri, 09:00 – 17:00

Pay Rate: £ 19.27 Per Hour

Job Ref: OR22288

Job Responsibilities

Lead and manage a team delivering high-quality ground maintenance services across a designated area.

Oversee contractors carrying out specialist works, such as tree maintenance.

Conduct regular estate inspections, ensuring communal areas are well-maintained and reporting repairs, hazards, or compliance issues promptly.

Ensure the safety of the team by enforcing risk assessments, health and safety training, and lone working procedures.

Respond to enquiries from residents and colleagues regarding estate services, providing clear and timely updates.

Conduct one-to-one meetings, manage performance, provide constructive feedback, and recognise achievements.

Plan and schedule seasonal project work to maintain service standards throughout the year.

Monitor and manage tools, equipment, and supplies to ensure efficient operations.

Ensure all work vehicles and machinery comply with Southern Housing policies and are properly maintained.

Collaborate with other frontline teams to improve resident satisfaction.

Carry out any other duties consistent with the role as required.

Person Specification

Must-Have Requirements

Exp...