Events & Reservations Coordinator Central London

New Yesterday

Due to an increase in business and new restaurant openings, we are looking for an Events & Reservation Coordinator in Central London. The salary on offer for the Events & Reservation Coordinator is between £36,000 and £38,000 per year We are a restaurant group including 4 successful restaurants with a new opening in the pipeline and we have been awarded the Bib Gourmand for several consecutive years. The ideal Events & Reservation Coordinator must be highly organised, thrive in a fast-paced environment and who can seamlessly manage guest booking sand events,while also stepping confidently into a host role when required The Events & Reservation Coordinator must have: Previous experience in reservations, events, or host/front desk roles Proficiency in SevenRooms is essential. Excellent written and verbal communication skills Confident,warm,and professional guest manner Strong attention to detail Comfortable working evenings,weekends, and during busy service times This is a role combining event planning, reservations and restaurant responsibilities. The Events & Reservation Coordinator will: Manageandcoordinateprivatediningandgroupbookingsfrominitialenquiryto post-event follow-up for all venues. Manage all reservations and table management using SevenRooms. Be the brand ambassador for all guest communications. Proactively communicate with guests via phone, email, and messaging platforms to confirm bookings, note preferences, and ensure a smooth experience. Maintain detailed records of guest profiles,event specifics, and feedback. Liaise with the operations team to ensure readiness for all group bookings, events, and special bookings. Communicate and coordinate with host teams across all sites to ensure consistency and high service standards. Send timely confirmations, reminders, and follow-ups for all reservations and event inquiries. Host role when on site
TPBN1_UKCT
Location:
Central London