Facilities Manager
New Yesterday
Working Monday to Friday, hours are 8:30am - 4:30pm.
Salary is £45,000 - £55,000 annually, dependent on experience.
Duties include:
Oversee the day-to-day management of the Facilities function, including staff deployment and work activities.
Manage and performance-monitor contractors delivering hard and soft services.
Ensure all areas of responsibility are maintained to the highest standards required by the Landlord and Managing Agent.
Carry out and oversee daily and weekly M&E inspections including mechanical, electrical, plant rooms, tank rooms, and landscaped areas, ensuring accurate record-keeping and follow-up actions.
Manage ordering and control of maintenance stock, consumables, welfare supplies, and office requirements through approved suppliers.
Health, Safety & Compliance Leadership
Take full ownership of site compliance, ensuring adherence to Health & Safety legislation, RAMS, COSHH, and company policies.
Support the Estate Manager with the preparation, review, and management of risk assessments and method statements.
Manage the Permit to Work system, including creation, authorisation, monitoring, and closure.
Monitor works on site and formally sign off completed works following inspection.
Maintain and regularly update Health & Safety files, COSHH folders, and statutory compliance documentation.
Play a key role in audits, inspections, and regulatory reporting.
Stay informed of changes in ARMA, RICS, and Building Safety Act. Implement necessary updates to maintain compliance.
Support and, where delegated, lead M&E and large-scale projects from planning through to completion.
Coordinate contractors, stakeholders, and internal teams to ensure projects are delivered safely, on time, and within scope.
Identify risks and proactively implement mitigation strategies during project delivery.
Conduct monthly inventories aligned to operational demand.
Budget and Cost Control: Monitor maintenance budgets, control costs, and identify efficiency opportunities.
Contribute to monthly management reports and annual audits as delegated.
Support data-driven decision-making through accurate reporting and documentation.
Act as a direct report for the facilities team.
Act as escalation point for resident queries and complaints, ensuring timely resolution and exceptional service.
Set clear objectives, monitor performance, and support development and training.
Ensure team receives ongoing technical and compliance training. Promote continuous professional development.
Promote equality, diversity, and inclusion in line with anti-discrimination and equal opportunity policies.
Lead by example, embedding company policies, procedures, values, and service culture at all times.
Champion continuous improvement across facilities operations, compliance, and customer experience.
Act with discretion and professionalism when handling confidential or sensitive matters.
Promote a positive, inclusive, and high-performance working environment.
Qualifications Required:
Proven experience managing facilities operations within a complex or premium environment.
Strong background in contractor management and staff leadership.
Demonstrable experience delivering projects within defined timeframes.
Extensive knowledge of building maintenance systems and M&E services.
Sound understanding of Health & Safety legislation and its practical application.
Knowledge of the Landlord & Tenant Act, RICS and ARMA guidelines, and relevant regulations.
Experience interpreting, preparing, and presenting complex technical and management reports.
IOSH or NEBOSH qualification (essential).
Excellent written, verbal, IT, and numeracy skills.
Person Specification:
Honest and Reliable
Team Player
Works well under pressure
Excellent communication and customer service skills
Excellent time keeping
Professional appearance
TPBN1_UKCT
- Location:
- South East London
- Job Type:
- FullTime
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