: Field Hardware Technician (Break/Fix) -

Middlesex M4 Corridor We are seeking

Field Technician

to join our Hardware Break/Fix support team specifically covering the Middlesex M4 Corridor region. This role focuses strictly on the diagnostic and physical repair of hardwareprimarily HP desktops and laptops. This is a highly mobile position requiring technical expertise and a commitment to field-based service. Role Overview Service Type:

Hardware Break/Fix Support (Field-based) Rate of Pay:

£140-£150 per day (Inside IR35) Availability:

Full-time Primary Region:

Middlesex M4 Corridor Travel:

High (50%+ daily travel required) Essential Job Responsibilities Your primary mission is to restore hardware functionality at client sites efficiently and professionally. Technical Support:

Execute troubleshooting, diagnostics, installation, maintenance, and physical repair of HP desktops, laptops, and designated peripheral equipment. Mobility & Travel:

Navigate extensively across South Buckinghamshire and surrounding areas to meet service level agreements (SLAs). Communication:

Maintain daily monitoring of phone, voicemail, and email to receive and update service tickets. Administration:

Provide timely updates to support departments regarding job status, resolution details, and time tracking. Asset Management:

Follow strict part-handling processes (receiving, returning, and tracking defective/replacement components) and maintain all personal tools and test equipment. Escalation:

Utilize established support channels and escalation processes when complex technical issues arise. Physical Requirements:

Ability to lift and carry equipment weighing up to

25 kg . Mandatory Requirements To be considered for this role, candidates must meet the following criteria: Experience:

Minimum of

3 years

of hands-on experience diagnosing and repairing enterprise-level desktops and laptops. Transportation:

Must possess a

reliable personal vehicle

and a

valid drivers license

with a clean driving record. Autonomy:

Proven ability to work independently in the field with minimal direct supervision. Soft Skills:

Strong experience in direct customer-facing troubleshooting and professional communication. Endurance:

Ability to perform extended periods of driving and travel daily. Working Conditions Note:

This is a

Hardware Break/Fix

position, not a general Deskside Support role. The focus is on physical component replacement and hardware restoration rather than software deployment or general desk-side assistance.

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