Field Service Engineer

3 Days Old

Job Description

Service Engineer - South
OTE £39,000 | Basic £32,000 + Overtime + On-Call + Bonus

A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the South of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.

The Role:
You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.

Key Responsibilities:

  • Service, maintenance, and repair of industrial doors and dock equipment
  • Fault finding, diagnostics, and breakdown response
  • Carry out planned preventative maintenance (PPM)
  • Provide clear service reports and recommendations
  • Identify additional works and support conversion of quotes
  • Support installations when required
  • Deliver a high standard of customer service on-site

Requirements:

  • Background in electrical, mechanical, hydraulic, or similar engineering discipline
  • Field service experience (industrial doors or similar equipment desirable)
  • Strong fault-finding and problem-solving skills
  • Comfortable working independently and customer-facing
  • Flexibility to travel and participate in on-call rota (1 in 5)

Package:

  • Basic salary £32,000
  • OTE £39,000 (including overtime and on-call)
  • Overtime paid at enhanced rates
  • £240/week on-call allowance
  • £34/night stay-away allowance
  • Commission (2.5%-5% on parts sales)
  • Company van, tools, PPE
  • 25 days holiday + bank holidays
  • Pension, life assurance, sick pay
  • Gym contribution + perks platform
  • Ongoing training and development

This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.


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Location:
Northampton
Job Type:
FullTime
Category:
Engineering

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