*Be the difference when you work with us...*

*Your chance to join the UK’s number one excavator supplier!*

For over 50 years, *Hitachi Construction Machinery (UK)* has been a leading provider of construction equipment and solutions, renowned for excellence and innovation. With a global presence and commitment to sustainability, we deliver top-quality machinery that empowers our customers to succeed.

To support our growing fleet and customer base, we are seeking skilled *Field Service Engineers* to join our dynamic team at multiple locations across the UK.

* Bristol, Cumbernauld, Hebburn (HQ), Meriden, North London, Exeter, Port of Tyne, Port Talbot, Reading, Wakefield, Warrington, Maidstone

*The Role*

As a Field Service Engineer with HCMUK, you will be responsible for the maintenance, repair, and servicing of a variety of mobile plant equipment, ensuring optimal functionality and safety standards. This role requires proficiency in diagnosing mechanical issues, performing repairs, and conducting preventive maintenance tasks on the Hitachi range of machinery used in construction, agriculture, or industrial settings.

*Benefits & Rewards:*

* Sign On Bonus * Company Van * 24 days Annual Leave + Bank Holidays + option to purchase up to an additional 5 days * Company Pension Scheme * Critical Illness Cover * Private Medical Insurance * Employee Assistance Programme * Death in Service * Benefits Hub * Cycle to Work Scheme

*Responsibilities:*

* Troubleshoot and fault find any defects on machines and carry out repairs as necessary. * Utilise diagnostic tools and equipment to pinpoint problems accurately. * Conducting maintenance and repairs at customer sites on various models of Hitachi machinery. * Identify and replace faulty parts, ensuring adherence to manufacturer specifications. * Carry out routine servicing to prevent breakdowns and extend the lifespan of equipment. * Ensure that service reports, time sheets etc. are completed correctly and submitted on time. * Generate digital reports outlining equipment condition, repair history, and recommendations. * Reporting any warranty issues promptly. * Engage with customers to understand their maintenance requirements, concerns, and priorities. * Keep customers informed about status of maintenance activities and any delays or issues.

*Knowledge, Skills & Abilities*

_Essential_

* Full UK Driving Licence. * Experienced time served mobile Field Service Engineer. * Excellent diagnostic and reporting skills and show good attention to detail. * Proven track record working on modern Hydraulic Excavators and Wheel loaders. * Experienced in troubleshooting modern hydraulic systems and diesel engines. * Ability to work under pressure, with the aptitude to think on your feet and resolve issues. * Excellent IT skills required with a good ability to analyse fault code data.

_Preferred_

* Previous experience working within an OEM dealership. * Experience working on large size mobile earthmoving equipment in a quarry environment. * Quarry and Safety passport holder. * IPAF card holder. * CSCS card holder.

*How to Apply*

If you're ready to join a leading name in construction machinery and become part of an exceptional team, we want to hear from you! Please submit your application by applying

Alternatively, send your CV and cover letter to libbycarr@hitachicm.co.uk, quoting *Field Service Engineer* and your preferred location in the subject line.

*\*You will be contacted within 14 working days to discuss your application if your application meets the essential criteria for this role. If you are not contacted within that time, please assume your application has been unsuccessful on this occasion.*

Job Types: Full-time, Permanent

Pay: £40,000.00-£44,500.00 per year

Benefits: * Bereavement leave * Canteen * Company events * Company pension * Cycle to work scheme * Enhanced paternity leave * Free parking * Health & wellbeing programme * On-site parking * Paid volunteer time * Private medical insurance * Referral programme * Sick pay

Work Location: On the road