Floor Manager Nipotina, Mayfair Nipotina has firmly established itself in the heart of Mayfair, bringing authentic Italian cuisine and a vibrant, refined dining experience to one of Londons most dynamic neighbourhoods. As we continue to grow and strengthen our team, we are looking for an experienced Floor Manager to support the team in leading our front of house operation and delivering consistently exceptional guest experiences.

The Role As Floor Manager, you will play a key role in the day-to-day running of the restaurant.Working closely with the Restaurant Manager and wider management team, you will ensure service runs seamlessly, standards remain high, and the team feels supported and motivated. This is a hands-on, floor-based leadership role suited to someone who thrives in a busy, high-quality environment. You will support across: Ensuring high standards, consistency and attention to detail at all times

Confidently handling complaints, reviews and special requests

Supporting new starters, running briefings and maintaining product and allergen knowledge across the team

Ensuring policies are followed and the venue is audit-ready

Maintaining accurate systems, cashing up, and supporting stock control

Ensuring every section is prepared for service and closed down correctly

Youll be a key link between the floor team and senior management, helping to drive performance, morale and sales opportunities.

What Were Looking For Were looking for someone who genuinely loves hospitality and takes pride in delivering memorable experiences. The ideal candidate will: Have previous experience in a supervisory or assistant management role within a high-quality restaurant

Be reliable, punctual and highly organised

Lead by example with strong communication and management skills

Have excellent guest service skills and confidence handling complaints

Demonstrate strong product, allergen and basic wine knowledge

Be calm under pressure with strong problem-solving abilities

Be eager to grow and develop within a professional hospitality environment

Experience in a premium or high-volume London venue is highly desirable.

What We Offer Progression opportunities within a growing hospitality group

Ongoing training and development

Staff meals on duty

Employee discounts across prestigious restaurants in Mayfair

A supportive, collaborative and professional working environment

We can't wait to hear from you!

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