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French Speaking Customer Service Advisor, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

89a9a07e82e9

Job Views:

6

Posted:

18.07.2025

Expiry Date:

01.09.2025

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Job Description:

Job Title:French Speaking Customer Service Advisor

Location:Greater Birmingham Area (hybrid)

Contract: Permanent, full-time, Monday to Friday

Salary:up to £30,000 p/annum depending on experience

Our industry-leading client is looking for a French speaking Customer Service Advisor to join their multinational team!

In this role, you’ll be assisting customers with any queries and advising them regarding any issues and complaints. This is a highly collaborative role dealing with a broad range of queries and issues across legislation, financial assistance, and more.

So, if you’re looking for a varied role where you can utilise your customer service experience and language skills, apply today!

In return, you’ll receive:

• An annual salary of up to £30,000 depending on experience
• The chance to work as part of a multilingual and international team and company
• Working hours: Monday – Friday 8:30am – 5pm
• 25 days annual leave plus bank holidays
• Free company products
• And more!

As the French Speaking Customer Service Advisor, you will:

• Act as the primary liaison for French speaking partners and clients, overseeing communications, resolving issues, and ensuring smooth operational support from first contact to ongoing collaboration.
• Guide customers in French territories through the complete onboarding journey, offering tailored assistance and expertise at each phase.
• Collaborate with internal teams to manage customer-related tasks across borders, contributing to both French and broader international support functions when needed.
• And more!

Who we’re looking for:

We’d love to connect with French speaking candidates who are fluent to a native level in both French and English. We’re looking for candidates with previous customer service experience, ideally in an office environment.

You’ll have outstanding communication skills, be a team player, have a can-do-attitude and be excited to take on a varied workload!