Fundraising and Engagement Assistant (Apprenticeship)

We are recruiting a Fundraising and Engagement Assistant apprentice to provide outstanding data management and supporter care and assist the Challenge Events Fundraising Officer and wider fundraising team to support our income generation.

What you will do:

- Support the Fundraising team to uphold a high level of supporter care with a view to retention and increased engagement. - Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales. - Analyse all online income including but not exclusively from Just Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income. - Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders. - Be the first point of contact for challenge event supporters and manage and respond to queries. - Record and update non-financial supporter information such as, communication preferences, research information and other personal information in line with our Data Protection policy. - Distribute all parcels in a timely manner, making sure everything is recorded accurately.

To be successful in this role, you will have: