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West Drayton Platinum Jubilee Leisure Centre is set to become a future GLL flagship facility, and we're looking for an ambitious General Manager to join us in this exciting new chapter. This is a rare opportunity to apply for the General Manager position at a brand-new facility that will deliver incredible services to the community. As the driving force behind this new addition to the Hillingdon Partnership , youll join a dynamic team and be part of building an exciting programme from the ground up, creating a centre that meets the evolving needs of the community.

This ambitious project commenced in 2022, with completion in 2025 planned for late summer early Autumn

If youre passionate about creating positive change to peoples lives and health, this is your chance to make a real impact. West Drayton Platinum Jubilee Leisure Centre will be a central hub for the community, and youll play a pivotal role in embedding GLLs core values, fostering community engagement, and building lasting relationships with key stakeholders.

What you will do:

Develop and implement operational plans within the Centre.

Provide leadership to the Centre Team.

Ensure compliance with legal, regulatory, ethical and social requirements

Encourage innovation within the region.

Lead, plan and implement change

Help team members address problems affecting their performance

Build and sustain collaborative relationships with other organisations

Manage finance for your area of responsibility

Ensure your own actions reduce risks to health and safety

Manage a programme of complementary projects

Manage business processes

Develop and implement marketing plans for your area of responsibility

Work with others to improve customer service

Build your organisations understanding of its market and customers

Manage the achievement of customer satisfaction

What youll need:

The proven ability to effectively manage a staff team

The ability to analyse business issues and prepare business and local marketing plans

The ability to research, prepare, justify and present project reports

The ability to persuade and influence staff at all levels

The ability to produce results to demanding deadlines and work on a number of key issues simultaneously prioritising effectively

Excellent written and verbal communication skills. IT literate

The capability to contribute to the wider strategic development of the organisation

Thorough knowledge of leisure centre operations, programming and financial management

Knowledge of key performance indicators and their application and how they can be used to effect improvement

Up to date knowledge of developments in leisure, fitness and lifestyle environment

Thorough understanding of the characteristics and qualities that customers want from leisure health and fitness centres

A proven track record of managing in busy wet and dry leisure centres

Delivery of a track record of significant achievements in the areas of business and commercial objectives, product growth, development, and excellent customer service

Evidence of achieving results and making change happen through leadership and influence of a team

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

• This is a Permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business

Additionally GLL offers employees a range of employment benefits:

Access to a pension scheme.

Health Assurance and access to Counselling services

Access to the tax efficient Ride to Work bicycle purchase scheme.

Free annual eye tests

Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

The right to stand for the Society board and to vote for board members to represent you

Access to team building and fun events such as Treks, Concerts outings etc

Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet