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Job Description

General Manager | Premium Contract Catering Site\n\n£65,000 - £70,000 | + 10% Bonus\n Full-time | Monday to Friday\n\nTeam of 55\n\nWe are working with a high-profile client to recruit an exceptional General Manager to lead a flagship, multi-service workplace hospitality operation. This is a senior leadership role suited to a commercially minded operator with a passion for food, service excellence, and people development.\n\nThis position offers the opportunity to take full ownership of a large, complex operation, driving performance, innovation, and client satisfaction within a premium business & industry environment.\n\nThe Role\n\nAs General Manager, you will have full accountability for operational delivery, financial performance, and team leadership across the site. You will act as a key client partner, leading from the front and setting the standard for a best-in-class workplace experience.\n\nYou will be responsible for translating strategy into action, accelerating initiatives, embedding strong processes, and continuously evolving the food and beverage offer to meet changing customer expectations.\n\nKey Responsibilities\n\nOperational & Commercial Leadership\n\nFull ownership of site operations and financial performance\nDrive excellent customer service and consistently high standards\nPartner closely with culinary leadership on stock control, waste management, and production reviews\nEnsure pricing, menus, and concepts align with agreed commercial and client requirements\nBuild strong supplier relationships to maximise quality and commercial returnFinancial Management\n\nManage budgets, purchasing, forecasting, and P&L performance\nAccurately project costs, labour, and margins\nControl wastage and operational efficiencies across the sitePeople & Culture\n\nLead, coach, and develop senior site leadership and wider teams\nEmbed a strong training and succession-planning culture\nOversee performance reviews, objective setting, and engagement initiatives\nPlan and lead management meetings and daily team briefingsCompliance, Health & Safety\n\nEnsure full compliance with food safety, hygiene, and health & safety standards\nMaintain training records, audits, and operational documentation\nProactively manage risk and escalate issues appropriatelyClient & Stakeholder Management\n\nBuild and maintain strong client relationships\nSupport client reviews, contract discussions, and business retention\nIdentify and unlock opportunities for growth and added value\nContribute to wider regional initiatives and new business mobilisations where requiredAbout You\n\nYou will be a confident, credible leader with experience managing large-scale hospitality operations, ideally within workplace, corporate, or premium B&I environments.\n\nYou will bring:\n\nStrong commercial and financial acumen\nExperience managing complex teams and senior stakeholders\nA hands-on, solutions-focused leadership style\nThe ability to perform under pressure while maintaining quality and composure\nExcellent communication, negotiation, and influencing skills\nA proactive, positive, and adaptable mindsetTechnical & Professional Skills\n\nStrong IT skills (Word, Excel, PowerPoint)\nConfidence producing reports, forecasts, and operational data\nSolid understanding of catering finance, labour control, and complianceSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, , , /beliefs, or

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