General Manager

New Yesterday

About the Role Colby River Property Management are seeking a General Manager to oversee the day-to-day running of their community at Forbes Place in Aberdeen. This development of 292 build to rent apartments and townhouses brings a combination of private and corporate lets to the management portfolio. We are looking for manager who excels in team management and leadership, customer service, budget control and overall property management to retain the high standards of occupancy and value at this top-rated development. This is a role which will allow someone to set the standard for how the general management and service offering is delivered at Forbes Place. This role will involve a small amount of travel for training and business meetings and may also require attendance at and providing support to other sites nearby. What you will do Site & Team Management Lead and develop onsite team (performance, training, engagement) Ensure operational efficiency and adherence to processes Drive a high-performance, service-led culture Resident Experience Deliver best-in-class customer service Lead resident engagement strategy (events, community building) Manage feedback loops and continuous improvement Lettings & Revenue Maximise occupancy and rental growth Oversee marketing, leasing performance, and renewals Ensure high presentation standards across units and communal areas Property & Facilities Management Oversee maintenance, compliance, and H&S Manage contractors and service partners Ensure building operations run smoothly and safely Financial & Asset Performance Manage OPEX budget and drive NOI Contribute to asset business planning and reporting Identify ancillary income opportunities Compliance & Risk Ensure full regulatory compliance (H&S, COSHH, housing legislation) Handle insurance claims, litigation, and risk mitigation Oversee inspections and safety procedures What you will have Strong residential / BTR / property management experience Proven team leadership and line management Experience managing budgets and asset performance Good understanding of H&S, compliance, and housing legislation Commercial mindset with ability to drive income and control costs Strong customer service and stakeholder management skills In a nutshell we'd love you to apply if you are A commercially aware, operationally hands-on BTR General Manager who can: Run a complex residential asset day-to-day Lead teams and elevate service standards Drive both occupancy and financial performance What we will offer you Colby River is one of the UKs leading operators of residential developments in the UK. We specialise in providing thoughtfully designed homes in friendly and professionally managed communities, all across the UK. With more than a decade of experience in managing rental homes, we understand what really matters and built our operating platform with this in mind. Our benefits include: £45-£48,000 basic salary Discretionary Bonus Scheme 33 days holiday (pro rata) + the option to buy 5 more Up to 5% matched pension scheme 3x salary life assurance (option to increase to x4) Employee Assistance Programme (EAP) 24-hour Digital Doctor access Health Assured Wisdom App Competitive parental leave Discounts platform with hundreds of retailers, restaurants, and gyms Important note:

No agency applications will be considered for this role. Any CVs received will be treated as a free gift.

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Location:
Gb
Job Type:
FullTime
Category:
Management

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