Global Head of Engineering - Real Estate ServicesGlobal Head of Engineering - Real Estate Services Global Head of Engineering - Real Estate Services
Global Head of Engineering - Real Estate Services .
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Real Estate Services (RES) is part of the Global Procurement & RES Infrastructure team within Global Chief Operating Office (GCOO) at HSBC. The function is designed to deliver an exceptional and workspace experience with a strong emphasis on estate management and the evolving future of work.
The team directly engages with multiple suppliers worldwide, making effective supplier management critical to operational success.
In this fantastic new role, you will join a growing team and take responsibility for providing strategic leadership and oversight for all engineering and critical facilities globally, ensuring world-class standards, optimized performance, and resilience across HSBC's real estate portfolio. You will directly engage multiple suppliers worldwide, making effective supplier management critical to operational success.
This is a truly, global role, defining and implementing the Target Operating Model (TOM), leading global risk stewardship for building unavailability, and driving innovation in engineering service delivery while aligning with the broader WE&O and RES strategy and sustainability.
In this role, duties will include:
Drive strategic planning and global implementation of the Target Operating Model for critical facilities in collaboration with RES, IT, and business partners, such as our Business Risk and Resilience function, EHS, ESG, IBS functions, PAM, Capital Planning BCIM and Climate Risk teams.
Develop, standardize, and enforce Group-wide protocols for engineering operations, maintenance regimes, and performance management.
Align critical facilities programmes with HSBC's Real Estate strategy and ESG commitments, while benchmarking performance against industry peers.
Coordinate integrated planning and delivery across global, regional, and market teams to ensure consistent and responsive service provision.
Engage senior stakeholders to translate business requirements into engineering solutions and secure executive endorsement of key initiatives such as decarbonisation and capital investment and strategic location strategy.
Oversee energy audits, green building certifications, and decarbonization initiatives to advance sustainability objectives.
Provide support and engineering guidance to the Datacentre Management team within technology.
Drive global procurement strategies, negotiating supplier agreements and monitoring SLAs and KPIs to optimize cost and mitigate risk.
Act as Global Risk Owner by embedding risk management and internal control frameworks to safeguard facility availability.
Promote digitalization through deployment of building management systems, IoT monitoring, and predictive maintenance tools.
Support the ESG Finance and Stress Testing teams in developing financial models and reporting aligned with our external disclosures.
Monitor and report on key performance metrics, delivering regular insights to leadership via dashboards and executive reporting.
Support the Global Head of Workspace Experience & Operations to drive performance outcomes and optimum value through our third-party suppliers (tier 1, 2 & 3) in respect of engineering excellence and alignment with the HSBC ESG objectives
To be successful in this role you should have the following skills:
Technical:
Critical facilities engineering
Real estate operations
Data centre infrastructure
Risk management, continuity planning, and internal controls
Target Operating Model (TOM) development and deployment
Building management systems (BMS), IoT integrations, and predictive maintenance platforms
Programme and Project management
Executive Leadership
Stakeholder management
Behavioural Skills:
Customer Orientated
Outcome Orientated
Problem Solver
Strategic thinker
Team management
Cognitive Skills:
Divided attention
Auditory processing
Critical thinking
Collaboration
This role is based in London or Birmingham on a hybrid basis.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500 Boost your careerFind thousands of job opportunities by signing up to eFinancialCareers today.
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