Job Description

A dynamic Claims and Compensation company with substantial financial backing is seeking an experienced and detail-oriented Head of Compliance. Reporting into the Chief of Compliance, you'll help oversee and lead and grow their compliance function (team of 3 people). The successful candidate must have a proven track record of managing compliance within Claims Management, with extensive knowledge of Financial Conduct Authority (FCA) regulations and ideally a deep understanding of the Claims Management industry.

This new role is to be office-based in the company’s Liverpool city centre HQ and offers a competitive salary of £65,000-£75,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.

As Head of Compliance, you will lead a team of three and be responsible for ensuring that all company operations comply with relevant laws, regulations, and industry standards, while maintaining an effective compliance culture across the organisation.

Essential skills and experience:

• Experience of working for a Claims Management Compancy (CMC)
• At least 3 years of experience in a senior compliance role within a regulated environment.
• Strong working knowledge of FCA Handbook, including CMCOB, SYSC, PRIN, and relevant conduct rules for claims management firms.
• Proven track record in leading compliance functions, building governance frameworks, and managing regulatory relationships.
• Experience designing and executing compliance monitoring programmes.
• Excellent communication skills and ability to influence senior stakeholders.
• Strong analytical, investigative, and problem-solving abilities.

Desirable:

• Experience as an SMF16/17 (Compliance Oversight / MLRO) or working closely with SMF role holders.
• Knowledge of consumer protection regulation, financial promotions rules, and data protection requirements. xbpsjku
• Professional compliance qualifications (e.g., ICA, CISI) or legal background.