Head of Contract Performance & Management
1 Days Old
You will also oversee the strategic and operational management of customer contracts for Extra High Voltage (EHV) demand and generation connections. This includes supervising the implementation of contractual changes in line with the Electricity Connections Reform (G2TWQ process), while ensuring compliance, customer satisfaction, and commercial integrity across all relevant projects.
We are looking for a candidate who can lead, motivate, and coordinate the Contract Management team, ensuring they possess the necessary expertise and support. The team consists of Senior Contract Managers and Junior Contract Management colleagues who are tasked with the efficient and accurate issuance of Standard License Condition 12 (SLC12) Connection Offers, as well as their contractual management from acceptance to energisation, aimed at mitigating contractual, network security, and financial risks to National Grid Electricity Distribution.
We continue to offer hybrid working and there will be a requirement travel to varying National Grid locations.
Great management skills, including experience in coaching, mentoring, and performance management.
An understanding of the Distribution business with a detailed knowledge of Connection policy with a strong commercial acumen to manage and administer contracts and negotiate disputes.
Project/Portfolio management skills (workloads, finance forecasting, key dates and project planning).
A Commercial expert with an understanding of regulatory funding and charging mechanisms, including extensive experience in contract management within the electricity distribution or utilities sector.
Excellent customer & stakeholder management skills, preferably experience in liaising with industry specialist groups, including Ofgem, DNOs, business customers, trade associations and governing bodies.
Excellent stakeholder management, negotiation, and communication skills.
Legal, commercial, or engineering background (desirable).
A competitive salary of 80,000 - 100,000 dependent on experience.
An electric company car or car cash allowance
As well as your base salary, you will receive a bonus based on personal and company performance with on target being 20% (with a maximum of 40%)
28 days annual leave, plus eight statutory days in addition to the option to buy additional or sell holiday days every year
Private medical insurance
A generous contributory pension scheme - we will double match your contribution to a maximum company contribution of 12%
Life Insurance 10 x base salary
Financial support to help cover the cost of professional membership subscriptions.
Career development, ongoing training and support, career progression and plenty of opportunity to progress!
LI-HYBRID #LI-SC1 About us
National Grid Electricity Distribution (NGED) is the regional electricity distribution division of National Grid.
We are the largest UK Electricity Distribution company, providing services and energy to over 25 million customers, through 8 million connections in our four regions across South Wales, the South-West, West Midlands, and East Midlands. 5 million Electric Vehicles and 600,000 heat pumps and ensuring our customers can connect to our network when they want and how they want.
At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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- Location:
- London
- Job Type:
- FullTime
