An excellent opportunity has arisen for an experienced Head of Hospitality to join an established service team within a prestigious hedge fund environment in Mayfair. This role will suit a polished, service-driven professional, ideally with a background in superyachts, UHNW private service, or luxury hospitality, who thrives in a front-of-house leadership position and values consistency alongside high standards.
Based on-site, the Head of Hospitality will lead the front-of-house operation alongside the head of service, ensuring an exceptional level of service is delivered at all times. The role is highly client-facing and requires discretion, professionalism, and the ability to build strong relationships with internal stakeholders. You will lead by example on the floor while supporting the management and development of a team of approximately 11 hospitality staff across the pantry and front-of-house areas.
The position offers an attractive and structured schedule, working Monday to Friday, initially 6:30 am 2:30 pm, transitioning to 9:00 am 5:00 pm once fully trained. There are no weekends and very limited evenings, providing an excellent worklife balance while maintaining a refined, luxury service environment.
DUTIES TO INCLUDE, BUT NOT LIMITED TO:
Leading and overseeing front-of-house hospitality operations alongside the head of service
Managing and motivating a team of approximately 11 staff members
Ensuring consistently high standards of service aligned with UHNW and yacht-style service expectations
Liaising closely with clients and internal stakeholders in a discreet and professional manner
Assisting with staff rotas, scheduling, and day-to-day team organisation
Supporting the onboarding and training of new team members
Coordinating meeting room setups and service for meetings and events
Managing hospitality-related administration, emails, and reporting
Taking a hands-on approach on the floor and within the pantry as required
ESSENTIAL CRITERIA:
Proven experience in a hospitality leadership role
Background in luxury hospitality, UHNW private service, or superyacht service strongly preferred
Experience leading and managing service teams
Hands-on, proactive, and confident, leading by example
Excellent communication and interpersonal skills
High energy, professional, and well presented
Strong organisational skills with good IT literacy
Kind, calm, and boundaried leadership style
Able to take initiative and problem-solve independently
Eligible to live and work in the UK
Excellent, checkable references
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