Head of IT and Operations (cyber security, GDPR, legal) - NGO Newly created role

Are you a strategic and people-centred IT and Operations leader looking for a role with real organisational impact?

Charity People are seeking a Head of IT and Operations to join a leading NGO to oversee the global IT infrastructure, operational systems, and organisational compliance. You will guide a high-performing team, drive service excellence, and ensure robust, secure, and efficient processes across all departments.

This is an exciting opportunity for a collaborative leader who thrives in a hybrid, multi-office environment and enjoys balancing hands-on problem solving with strategic planning.

There will be overseas travel involved. Salary: £65,598 - £67,000 per annum Hybrid: You will be office based twice a week.

Key Duties & Responsibilities Lead the overall IT and operational strategy, ensuring robust, efficient systems and seamless user support across all locations. Oversee IT service delivery, including KPIs/SLAs, digital security, service desk management, and hardware/software deployment. Ensure reliable cloud infrastructure management, business continuity, and disaster recovery planning. Develop and implement organisation-wide operational policies, complian...