Were looking for a Head of Operations

About Brit

At Brit, we believe that the uncertainty of the future should never hinder progress. Our mission is to help people and businesses face the future and thrive. We are change-makers supported by a global workforce collaborating to deliver risk services. Our team is empowered to help our customers not only survive risks but also stay proactive and keep moving forward. We see tomorrow's uncertainty as an opportunity to seize, full of potential for both our customers and our employees.

While we write the future of risk for our brokers and clients, we also want to help you write your future at Britone based on thriving professionally and emotionally. If youre eager to make a meaningful difference, read on.

What youll be doing

As Head of Operations, you will lead the delivery of high-quality service from Brits underwriting support services across all underwriting channels, including delegated, open market, and inwards reinsurance. You will ensure that service delivery aligns with business needs and consistently achieves positive outcomes.

You will also drive continuous improvement in processes, data quality, and control environments within all underwriting operations lines, including Delegated, Open Market/Treaty, Internal Broker, and Credit Control. Additionally, you will be a key member of the Brit Operations Leadership team, contributing to the delivery of a high-standard operations function for BGS.

We welcome everyone wholeheartedly

We foster a diverse and genuinely inclusive work environment where everyone can bring their whole selves to work. Our Employee Resource Groups provide safe spaces for sharing experiences, aspirations, and suggestions on how we can improve our practices.

Accessibility

Our offices are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB), on floors 1718 and 39. All floors are accessible by lift, with building staff available to assist.

The nearest transit links include Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), and Aldgate Station (7 mins). The closest bus stop is St Mary Axe (Stop LR or Z), just outside the building.

If you have any questions about accessibility, please dont hesitate to ask.