Head of Operations (Nights) Upto c£70k + Bonus + Benefits Oxfordshire Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Head of Operations to manage the night shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (2200hrs - 0600hrs). Reporting into the Operations Director and with Direct Reports across Shift Managers and Supervisors, you will manage a team of c60FTEs and be expected to manage the operation and improve operational efficiencies through Continuous Improvement. Key Accountabilities as Head of Operations (Nights)

As the business expert, provide leadership to all optional areas of the distribution centre through to despatched orders. Lead and manage all site functions which include health and safety and fire protocols. Establish and ensure the correct processes, procedures and systems are adhered to to maintain workflow in the distribution centre at all times. Operational lead, work in tandem with IT and WMS teams to ensure all functions deliver the required end results in maintaining stock and process integrity. Deliver all required results across multiple systems and processes (Billing runs and order releasing). Plan, forecast and report performance, analyse data to highlight trends and plan improvements and opportunities. Provide thought leadership and influence strategic and operational direction of function and drive change. Lead and co‑ordinate all training for all team members at each operational area ensuring best practice is followed at all times. Ensure skills are up to date and fully utilised. Work alongside all operations managers to ensure all aspects of individual manager requirements are met. Lead and engage a team. Identify and nurture talent, effective performance management and create an environment where others are engaged and empowered to deliver at their best. Work alongside individual operational management functions (departmental). Active collaboration with the entire operations management team to achieve sustainable improvements in service, efficiency and cost reduction across the distribution centre. Act as a senior member of the operations management team to role model desired company behaviours and strategic pillars for night shift functions. Attend regular meetings and actively collaborate with all levels of the business including the Director of Operations to ensure daily objectives are delivered. Work across all sites, maintain a flexible approach to work and order demands, opening and closing sites to deliver operational needs.

The Ideal Person for the Head of Operations (Nights) role:

Significant expertise and proven experience of Operations Management. Demonstration of delivering significant process improvements throughout all areas of an operation through analytical and strategic thinking. Proven ability to lead multi‑site functions and operational areas. First‑class systems and process knowledge. Extensive knowledge of WMS applications. Experience of relationship management with 3PL partners building effective working relationships. Proven people management experience and leading multi‑functional teams. Decisive decision‑making and site leadership.

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