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Head of Operations (Supply Chain) FTC in City of London

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Job Description
Head of Operations (UK & Ireland)
Central London (HQ-based)
Fixed-Term Contract – Maternity Cover
Start Date - ASAP / Feb 2026
TalentPool is proud to be partnering exclusively with a fast-growing I nternational Sports & Health supplement business as they continue to scale their UK & Ireland operations.
We are seeking a Head of Operations on a fixed-term maternity cover contract to take full ownership of Logistics, Customer Service, and Order Management across the region. This is a hands-on, build-and-optimise role , ideal for an ambitious operations leader who thrives in dynamic, high-growth environments and can make an immediate impact.
The Role
Reporting into senior leadership and working closely with HQ, Sales, and external partners, you’ll have end-to-end responsibility for UK operations while also shaping and optimising supply into Ireland.
From day one, you’ll be empowered to challenge, improve, and strengthen existing processes. As you settle into the role, your focus will extend beyond day-to-day execution to driving efficiencies, implementing operational improvements, and ensuring the business is set up for both current needs and future growth.
The role is based at the company’s UK headquarters in Central London (3 days onsite)
Key Responsibilities
Lead, coach, and develop the local operations team, fostering a high-performance and collaborative culture
Take overall responsibility for UK & Ireland operations, acting as the key point of contact for all operational matters
Establish, develop, and optimise supply chain processes across demand planning, procurement, inventory, and logistics
Own inventory management, balancing product availability with cost control and waste reduction
Manage and optimise 3PL relationships to ensure service excellence and cost efficiency
Oversee customer service and order management to ensure smooth fulfilment and high service levels
Partner cross-functionally with Sales, Marketing, Finance, and HQ to support growth and continuous improvement
Own and manage the operations budget, driving data-led, sustainable decisions
What We’re Looking For
4+ years’ experience in operations, supply chain, logistics, or demand planning
Proven ability to take ownership and lead, either through people management or cross-functional delivery
Strong analytical and problem-solving skills, with a process-improvement mindset
Experience working with ERP systems, demand planning tools, and logistics partners
A structured, hands-on approach with a strong focus on execution and outcomes
Why Join?
A high-impact fixed-term opportunity within a fast-growing international business
The chance to shape and influence UK & Ireland operations during a key growth phase
A dynamic, entrepreneurial culture where decisions are made quickly
Collaborative, informal working environment with close cross-functional teamwork
Competitive salary and benefits
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Location:
City Of London
Job Type:
FullTime