Headwaiter/Waitress -all levels Are you passionate about creating memorable experiences for your guests and been an integral part of the Team? If the answer to the above question, is a straight yes, then we would like to hear from you! About the Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern named the defining restaurant of the decade. The group has expanded its Restaurant portfolio to include Sael in St James Market, Three Darlings in Chelseas Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About Row on 5 Row on 5 by Chef Jason Atherton is our prestigious flagship restaurant in Mayfair, awarded a Michelin Star within six weeks of opening its vibrant doors and recently been awarded a two Michelin Stars. Row on 5 is led by Executive Chef Spencer Metzger . Chef Spencer won the prestigious Roux Scholarship in 2019 and was named a Master of Culinary Arts by the UKs Royal Academy of Culinary Arts in 2022. Row on 5 is an acronym for Refinement of Work, at Refinement of work, we begin with the soul of Britain its fields, shores, seasons, and centuries-old traditions. Our cuisine is shaped by the stories carried through this islands heritage, the craft of farmers and fishers, the rituals of kitchen and table, the flavours born from a landscape both humble and powerful. Japanese clarity of flavour enriches our coastal harvests. Mediterranean lightness lifts the warmth of our hearth cooking. Asian aromatics bring new depth to Britains most familiar comforts. Each dish is both memory and evolution unmistakably British at its core, yet refined through the worlds culinary wisdom. Nothing is borrowed without intention; every influence exists to reveal something deeper about the British ingredients we hold at the centre. This is heritage reimagined. This is Britain in conversation with the world. This is Refinement of Work in the words of world renown Chef Jason Atherton. What we offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Retail discounted vouchers Employee Assistance Programme Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. About you: We are recruiting for a talented and dedicated Headwaiter/Waitress, the role will be integral to the Front of House function, offering the perfect balance and contributing to all factors relating to the floor. The core of the role is to offer an attentive, professional, and personable fine dining experience to our exclusive and VIP guests. The ideal candidate will be accustomed to describing food menu, ingredients, have food allergy knowledge, polishing and generally been at the fore front of the Restaurant and welcoming all guests into the exclusive venue. Consistently providing exceptional table service, uphold the highest hospitality standards, and deliver an elevated dining experience for every guest and work cohesively as part of the Team. Working structure : Monday & Sunday are rest days. Tuesday and Thursday, your shift will start approximately from 4pm and last till approximately past 12am. Friday and Saturday, your shift will start approximately from 11am till last guest, may be from 12am and extended till 1am. You must be willing to work on a flexible basis. Responsibilities: Offering a warm welcome to all guests Greeting guests following our standards Processing guests reservations using the Seven Rooms service Liaising with the Front of House Team to ensure a smooth operation Excellent phone etiquette skills Greet guests warmly and guide them through the dining experience with refined professionalism. Doing mise en place, explaining dishes, and providing knowledgeable recommendations on food and wine pairings. Accurately take and process food and beverage orders in accordance with guest preferences and dietary requirements. Coordinate with kitchen and beverage departments to ensure seamless service delivery. Serve dishes and beverages with precision, ensuring proper etiquette and sequence of service. Anticipate guest needs, respond promptly to requests, and resolve issues with grace and excellent attention to detail. Maintain cleanliness, orderliness, and organisation of tables and service areas. Maintain cleanliness of the lavatories. Prepare tables with proper settings, linens, glassware, and silverware to fine dining standards. Polishing silverware. Coordination of the Reception department on rotation. Adhere to all health, safety, and hygiene regulations. Support Team members in maintaining a smooth, efficient dining room operation Contribute to the development and implementation of new initiatives and ideas. The above is not an exhaustive list of duties. Qualifications: Proven experience in Front of House in a Michelin starred Restaurant Strong communication and interpersonal skills, with a friendly and engaging personality Ability to work efficiently and accurately under pressure Willingness to assist colleagues during busy periods Previous experience of using Sevenrooms Reservations system will be an advantage A genuine passion for delivering high-quality hospitality services Passion for creating memorable guests experiences and providing exceptional customer service Previous experience as a Waiter/Waitress in a fine dining or luxury hospitality environment Strong knowledge of food & beverage and wine service Excellent communication and interpersonal skills with a polished, professional demeanour Ability to multitask in a fast-paced environment while maintaining composure and attention to detail Commitment to providing exceptional guest service Ability to stand and walk for extended periods; occasional lifting. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start Location: 5 Savile Row, London W1S 3PB Must already have the right to work and live in the UK without any restrictions. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.

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