Hire Controller
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Job Description
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Hire Controller - Plant OperationsLocation: GlasgowSalary: £30,000 per yearHours: Monday - Friday, 8:00am - 5:00pm
About the Role:Our client is looking for a proactive Hire Controller to join their Plant Operations team. This is an excellent opportunity for someone with strong organisational skills and a passion for customer service to take ownership of the end-to-end hire process, ensuring smooth operations and excellent service to internal and external customers.
Key Responsibilities:
- Handle all customer enquiries via phone, email, and in-person, providing timely solutions and support.
- Coordinate hire bookings, including contracts, delivery, and collection documentation.
- Maintain accurate records of hire activity in CRM and hire management systems.
- Support the depot workshop team with administrative tasks and operational processes.
- Assist with sales growth by converting enquiries into hires and maintaining client relationships.
- Ensure compliance with safety regulations, company policies, and GDPR requirements.
Requirements:
- Strong organisational and administrative skills.
- Excellent customer service and communication abilities.
- Ability to manage multiple priorities in a busy environment.
- Experience with CRM systems or hire management software is an advantage. xbpsjku
- A proactive, solution-focused approach to problem-solving.
What's on Offer:
- Competitive salary of £30,000 per year
- Monday to Friday, 8:00am - 5:00pm
- Opportunity to develop skills within a supportive Plant Operations team
- Exposure to a wide range of plant machinery and equipment
- Location:
- Anderston
- Job Type:
- FullTime
- Category:
- Sales
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