Hospitality General Manger

New Yesterday

Thu, 17 Jul 2025 published - Thu, 17 Jul 2025 Job Summary
Henry Wood Hall Is seeking to appoint a General Manager to lead a small team following the impending retirement of the highly experienced managers early in 2026. The General Manager will be expected to continue the development of Londons leading orchestral rehearsal hall in Central London.
Job Description
We are seeking a General Manager to oversee the operations of Henry Wood Hall and lead the next chapter. This is an exciting opportunity for someone who is passionate about the arts and eager to shape the future of one of London's most iconic music venues.
Reporting to the Board of Trustees, you will play a pivotal role in sustaining and enhancing the hall's legacy. You will lead day-to-day operations, develop relationships with key stakeholders, manage finances, and help secure the hall's place at the heart of London's orchestral and recording life for years to come.
Over the last few decades, under the continuous stewardship of our long-serving managers, Andrew Stevens and Charles Strickland, who are shortly due to retire, Henry Wood Hall has developed an excellent reputation for quality, value for money, a can-do attitude, deep industry knowledge and promoting goodwill. The Trustees are looking to build on this vital continuity. After the appointment of a General Manager, we shall be seeking an Operations Manager and an assistant to support the General Manager.
The position has a 40-hour working week with flexibility required to meet the needs of the Hall, its operations and the availability of the team. We anticipate a need for evening, weekend and public-holiday working to provide on-site management at all times. This will be considered to be in lieu of normal working hours and for which there is no additional remuneration.
Henry Wood Hall has a contributary Pension Scheme available.
APPLYING FOR THE POSITION
Applicants should send their CV with a brief covering letter through the application form link.
Interviews will occur in mid-August.
Job Requirements
Operational Management : Some experience of managing small teams, contractors, or freelancers, with a hands-on and collaborative approach.
Financial : Understanding of preparing budgets and managing operations to meet financial targets, including overseeing income generation and cash flow.
Client-Focused : A strong background in customer service and stakeholder management, with the interpersonal skills to communicate effectively with a range of clients.
Commercial Awareness : Ability to identify opportunities to generate income and increase the Hall's usage, while maintaining its artistic integrity.
Arts Knowledge : A good working knowledge of the classical music industry - particularly orchestras, rehearsal logistics, and recording processes.
Digital Proficiency : Comfortable working with IT systems and databases to streamline operations and manage bookings.
Job Responsibilities
Financial Management : Plan and manage the annual budget. Provide regular financial updates to the Board (income and expenditure reports, forecasts, balance sheets).
Maximise the use and income of the Hall by managing its bookings, diary and client relationships efficiently.
Building Management: maintenance of the building, the mechanical and electrical installations, all fixed and loose furniture and equipment, as well as any capital projects. Supervise and undertake maintenance and general cleanliness in and around the building. Update and maintain a detailed inventory of all HWH property assets, their condition and replacement costs and predicted timing. Principal keyholder responsibilities.
Maintain strong and professional client relationships , ensuring a high level of customer satisfaction. Ensure the safe and timely physical setup of the rehearsal space.
Governance Support : Act as Secretary to the Board. #J-18808-Ljbffr]]
Apply
Location:
Haggerston, Greater London
Job Type:
FullTime

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