Hospitality Manager

New Yesterday

At Signature, we believe in delivering true peace of mind. For our residents, it means living safe, fulfilled lives in beautiful surroundings. For their families, it means confidence their loved ones are cared for with compassion. And for our team, it means working in an environment where training, development, and career progression are part of everyday life.We are now looking for an experienced Hospitality Manager to join our team and take the lead in creating an exceptional resident experience across all non-clinical services in our luxury new care and nursing home in Enfield.What Signature OfferUp to £52,000 per annum + bonus of up to 25%Up to 30 days annual leave, plus 8 bank holidays, depending on length of serviceWorkplace pensionFree meals on shift for staff working 6+ hoursPrivate medical insurance and company sick payLife Assurance SchemeBlue Light discount scheme eligibleRefer A Friend Incentive £50 voucher and up to £1,000 cash bonusStaff recognition scheme Purple Heart AwardOngoing career training and developmentEmployee Assistance Programme, occupational health support and wellbeing servicesPlus cycle to work scheme, study support, long service awards and moreYour Role at SignatureAs Hospitality Manager, you will oversee and inspire our front of house, housekeeping, dining, and activities teams to deliver the highest standards of service. From dining and housekeeping to events and reception, youll ensure every detail reflects our Signature brand standards and creates a truly welcoming, five-star environment.This is a hands-on role where youll:Lead and motivate a passionate hospitality team, setting clear expectations and leading by example.Ensure premium standards of food, cleanliness, and customer service across the home.Regularly engage with residents and families, seeking feedback and managing any non-care related concerns with professionalism.Oversee rotas, budgets, and contracts, ensuring efficiency without compromising quality.Drive continuous improvement, audits, and compliance, always striving for excellence.Represent the home at internal and external meetings, building strong relationships with stakeholders and the local community.What were looking forWere looking for a natural leader with a genuine passion for hospitality and customer experience. Youll bring:Previous management experience, ideally from hotels, restaurants, healthcare, or similar high-end service environments.Strong organisational skills with the ability to multi-task and prioritise.Excellent personal presentation and communication skills.A proactive, positive attitude and the confidence to lead from the front.A real eye for detail and the drive to exceed expectations.About SignatureAt Signature, youll be part of a team that is redefining luxury care. Alongside a competitive salary, youll enjoy:A supportive, inclusive working environment.Training and development to help you grow in your career.The chance to make a real impact on the lives of residents and their families.Access to a range of employee benefits and wellbeing support.Join us in creating a home where residents, families and team members alike can truly thrive.Apply today and bring your hospitality expertise to a rewarding new setting.JBRP1_UKTJ
Location:
London (Enfield)
Job Type:
FullTime

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