Experienced Household Claims Handler

Greater Manchester
Full-Time | 35 Hours per Week | MondayFriday
£24,000 £30,000 (DOE)

We are currently recruiting on behalf of a well-established and growing insurance business seeking an Experienced Household Claims Handler to join their busy claims team.

This is an excellent opportunity for someone with property or household claims experience who is looking to join a supportive organisation that offers stability, development and genuine career progression.

The Role

Youll manage a portfolio of domestic property claims from first notification through to final settlement, ensuring each case is handled efficiently, fairly and in line with regulatory guidelines.

Youll be trusted to manage your own caseload while delivering high standards of service and maintaining strong relationships with customers and suppliers.

Key Responsibilities

• Handling household/property claims from initial contact to settlement

• Assessing policy cover and establishing liability

• Gathering information and relevant documentation

• Managing supplier relationships and coordinating repairs where required

• Negotiating settlements within authority limits

• Identifying potential fraud or underwriting concerns

• Providing clear and regular updates to customers

• Meeting individual and team performance targets

What Were Looking For

• Minimum 12 months experience in household or property claims

• Strong customer service and communication skills

• Ability to manage and prioritise a varied caseload

• Good attention to detail and organisational skills

• Comfortable using multiple systems and working in a fast-paced environment

• GCSEs (or equivalent) in English and Maths

CII qualifications (or working towards) are desirable full support is available.

Whats on Offer

• £24,000£30,000 salary depending on experience

• 35-hour working week (9am5pm, MondayFriday)

• Flexible working patterns available

• Increasing holiday allowance with length of service

• Birthday off

• Holiday buy/sell scheme

• Contributory pension scheme

• Funded support for professional qualifications

• Free on-site parking

• Casual dress

• Bonus scheme

• Cycle to work scheme

If you have experience handling household claims and are looking for your next step within a growing, professional environment wed love to hear from you.

Apply today to be considered.

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