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Job Alert - Housing Advice Officer - Caerphilly Council

Salary: £122.50 Per Day Hours: 37 Hours Working Schedule: Monday to Friday Contract Length: 3 Months Location: Ty Penallta

Job Details

Must have direct work experience in a local authority setting within a Homelessness team.

They will need to demonstrate the following, experience of working with and employing Homeless persons legislation, case load management, making enquiries and investigating a persons housing need, providing advice and assistance, making homeless legal decisions, making referrals to support services, having difficult conversations, utilising access to grant funding to alleviate housing need, working to deadlines and able to prioritise work.

Have excellent customer service skills.

Be able to record keep and good data entry.

An understanding of the CIVICA abritas system would be an advantage but not essential.

Renting Homes knowledge and understanding you will be required to work from the office five days a week and will be responsible for answering calls and providing advice and assistance to those who make contact.

You will then review the persons housing need and make a decision on if they are homeless and take forward any relevant advice and case in accordance with the JD and pathways within the team.

You will hold a case load and review and take decision on this and will be responsible for all record kee...