Housing Manager

New Today

Housing Manager Income | West Yorkshire | £48,000 - £50,000 per annum

We are currently supporting our West Yorkshire based client with the appointment of an experienced Housing Manager to lead and strengthen the income recovery team.

This role will suit someone confident in managing a team and driving best practice in income recovery.

The Role
Lead and oversee income collection activity, ensuring strong performance and best practice recovery
Manage and support a team of Income Officers, providing day-to-day leadership and oversight
Oversee the use of digital and automated tenant engagement tools to support effective customer contact and income recovery
Work confidently with housing income and arrears management systems
Review current processes and performance, making clear recommendations for service improvement
Support complex income cases and provide insight to senior colleagues as required

Experience Required
Proven experience as an Income Manager or Housing Manager with significant income management responsibility
Strong understanding of income collection and arrears management best practice
Experience managing or supervising income or housing teams
Confident using systems and performance data to drive improvement
Practical, solutions focused approach with the ability to deliver change at pace

Please apply now or contact Claire Harrison at Dawson Jones Recruitment for more information

Dawson Jones Recruitment is an equal opportunities employer. All applications will be handled in line with our privacy policy.

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Location:
Cheltenham
Salary:
£50,000
Job Type:
FullTime
Category:
Social Care

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