Housing & Neighbourhood Advisor Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £32,513 - £36,125 per annum

We have an exciting opportunity for a customer-focused individual to step into an essential role with our dedicated organisation.

In this role, youll take ownership of your own neighbourhood area, building strong relationships with customers and partners to create safe, supportive and well-managed communities. Youll handle a range of tenancy and housing management matters, from addressing anti-social behaviour and enforcing tenancy conditions to supporting residents through key tenancy changes. Working closely with the ASB (Anti-Social Behaviour) team, local agencies and colleagues, youll help resolve complex issues, safeguard customers, and ensure our estates are places people are proud to live.

Were looking for someone with

- Experience of working in a customer service or customer-facing role - Verbal and written communication skills - The ability to work independently as well as part of a team - Good IT skills - At a minimum, GCSEs at grade C / level 4 or equivalent - A full, valid driving licence and use of a car

Due to the nature of the role, an enhanced DBS check will be required.

Were a social business, based in Turnford and across southeast Hertfordshire, help...