Housing Services Manager

New Yesterday

We're looking for a proactive and people focused Housing Services Manager to lead a small team of Housing Officers and ASB Officers This is a vital leadership opportunity where you'll oversee housing operations across a patch based model with a strong focus on tenancy sustainment, neighbourhood management and team development Day to Day Responsibilities
Managing and mentoring Housing Officers and ASB Officers to ensure consistent service delivery Taking ownership of the tenancy journey from allocations and audits to enforcement and sustainment planning Supporting the development of safe vibrant communities through walkabouts forums and resident led projects Ensuring full compliance with safeguarding frameworks housing legislation and service standards Tracking performance data and using insights to improve processes and outcomes Collaborating across departments such as Property Legal Lettings and Income to deliver joined up services Acting as a key representative for the organisation with partners local authorities and stakeholdersWhat We're Looking For
Experience in social housing or neighbourhood services at a senior or team leader level Proven track record in leading remote or patch based housing teams Good working knowledge of tenancy law welfare policy anti social behaviour and safeguarding practices Confident decision maker who can manage complex issues across multiple service areas Commitment to tenant engagement...
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Location:
Digbeth
Salary:
£46,000 - £50,000 /annum
Category:
Management & Consultancy

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