This Job position is no longer available

We encourage you to browse other open positions on our website.

Thank you for your interest!

Housing with Support Manager

2 Days Old

Job Description

Housing with Support Manager

Location: Barnet

Salary: £26,185 - £27,563

Contract: Full Time Permanent 37.5hrs per week


Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day.

About this role: Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose.

As a Housing with Support Manager, you'll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You'll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.

What You'll Do

  • Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
  • Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.
  • Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
  • Support residents to report repairs, address anti-social behaviour, and maintain safe homes.
  • Promote independence by signposting to community resources and specialist services.
  • Coordinate minor works through our handy person service and liaise with Asset Management for planned works.
  • Arrange property adaptations to meet individual needs and maintain suitability.

What We're Looking For

Essential:

  • Knowledge of legislation relevant to older residents and sheltered housing.
  • Understanding of welfare benefits and tenancy rights.
  • Experience supporting vulnerable older people with housing and wellbeing needs.
  • Excellent communication skills and ability to work independently and as part of a team.
  • Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
  • Awareness of safeguarding procedures and local support pathways.

Desirable:

  • QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.

Personal Attributes

  • Flexible and adaptable to meet customer needs.
  • Assertive yet empathetic when dealing with sensitive issues.
  • Highly organised with the ability to prioritise and manage workload effectively.

JBRP1_UKTJ

Location:
London
Job Type:
PartTime
Category:
Real Estate

We found some similar jobs based on your search