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Job Description

Interim HR Operations Manager (fixed term contract)

Location: London. 5 days in-office requirement.

Type: Fixed term contract requiring an immediate start with an initial contract duration until 31st December 2026 (with potential extension)

Salary: Up to £100,000 FTE + £10,000 completion bonus plus desirable benefits.

The Opportunity

Middlemore have been retained by a high-performing, international financial services business to recruit an Interim HR Operations Manager to take ownership of HR operations, supporting an international population, during a key transition phase, including the go-live and embedding of a new HR system (Workday).

This is a hands-on role where you will lead day-to-day HR operations for the business, managing a small team of direct reports who are split between the UK an international location.

The Role

Reporting to the Global People Operations Director you will be responsible for delivering a high-quality HR service across a population of c. 750 employees globally.

You will lead a small, distributed team and act as the central point of coordination and escalation for all HR operational activity.

Key responsibilities include:

Leading HR operations and administration across the full employee lifecycle

Managing and developing a team of HR Advisors/Administrators (UK and offshore)

Allocating work, setting priorities, and maintaining service standards

Acting as the key escalation point for HR operational issues

Overseeing onboarding, benefits administration, and monthly onboarding events

Managing right-to-work, visas, relocation, and mobility processes

Ensuring compliance with data protection, audit, and control requirements

Managing and optimising the performance of an offshore HR provider

Supporting the transition to Workday (cutover, training, documentation, and process embedding)

Contributing to process improvement and documentation as the function evolves

The Environment

This is not a traditional, process-led HR operations role as it requires a high degree of flexibility and a solutions-driven mindset.

The function currently operates in a:

High-touch environment with bespoke requests - requiring a flexible and pragmatic approach

Fast-paced setting with shifting priorities

Context where processes are evolving and not always fully defined

Success in this role will come from your ability to bring a degree of structure, and sound judgement without over-engineering processes.

What We’re Looking For

We’re looking for a pragmatic, delivery-focused HR Operations Manager who thrives in dynamic environments.

You will bring:

Strong HR Operations experience within an SME or mid-sized business

Proven experience managing small HR teams (including offshore or third-party providers)

Hands-on experience with Workday (essential)

A track record of operating effectively in fast-paced, evolving environments

Strong stakeholder management skills and the ability to build trust quickly

High attention to detail and the ability to manage multiple priorities at pace

Highly desirable:

Financial services experience (e.g. asset / investment management, boutique banking, Private Equity or similar)

Experience in a high-performing entrepreneurial environment

This Role May Not Suit You If:

You prefer highly structured, process-driven environments

You require clearly defined scope and stable priorities

You are not comfortable operating with ambiguity or managing competing demands

You do not thrive working closely with key business leaders, and HR Business Partner colleagues

If this is something of interest please apply or reach out directly to Jenna.Stocks@middlemore.co.uk

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.