HRLife are working with a growing business undergoing significant change and are looking for a pro-active People Services Manager to lead and develop the HR Operations / People Services team ensuring smooth and efficient delivery of the full employee lifecycle. Working in a shared services environment, reporting into the Head of HR Shared Services, this role will suit someone who thrives in a fast-paced, operationally focused environment who has a strong understanding of HR processes, systems and administration with a passion for continuous improvement.

You'll have previously worked in a similar role where delivery is key - managing and overseeing a small team you will be proactive, be detail-oriented, enjoy getting into the detail and data and have experience of optimising HR operations to help the wider, longer- term strategic business goals.

You will be prepared to roll up your sleeves and challenge the status quo to propose alternative solutions, improve existing process and introduce and embed new effective ways of working. You'll be a great communicator, like data, and be used to analysing trends and using reports to allow for informed business decision making. You'll be able to juggle multiple projects, have great stakeholder management skills and be systems savvy!

Main Responsibilities

• Lead and develop the People Services team, driving efficiency and effective delivery of all HR Services
• Maintain SuccessFactors and other HR Systems to ensure the data is correct and updated
• Support the implementation of HR Systems/system integration including data, reporting etc.
• Represent the People Services function at the senior meetings as required
• Ensure best practice with regards to HR Compliance and SuccessFactors
• Oversee the accurate and timely verification of Right to Work documentation for all new hires for UK and Ireland and overseeing the end-to-end vetting process for new hires and existing employees, ensuring compliance
• Oversee the auditing and compilation of People files ensuring all required documentation is in order
• Support ad hoc projects particularly around process improvement and delivery
• Work with managers to upskill them, ensuring systems are used and processes followed, providing training as needed
• Work collaboratively with the Payroll Team and HR Business Partners to ensure all payroll changes are made and deadlines met

You will have previous team management experience, come from an HR Operations / shared services background. Ideally you'll have experience of working in a fast-paced business that has undergone significant change and have the ability to build trust and work collaboratively with all levels and stakeholders in a complex, high-touch business.

3 days a week in the office - Hertfordshire based

Salary 60-70k plus great benefits package