Insurance Customer Service Advisor – Health Insurance Location: Hybrid – London or Manchester office Salary: £25,000 – £28,000 per annum performance bonuses Type: Full-time, permanent Join a leading name in private health insurance, supporting individuals and businesses in accessing vital healthcare services when they need it most. Our client is a well-established provider known for innovation, customer care, and long-term stability. As demand for private health cover continues to grow, this is an ideal opportunity to build a secure and rewarding career in one of the most resilient sectors of the insurance industry. Why work in health insurance? Health insurance remains a pillar of stability in an evolving economy. As people increasingly value access to quality care, careers in this space offer job security, professional growth, and purpose-driven work. What you’ll be doing: Responding to inbound calls and emails from customers regarding policy coverage, benefits, and claims Assisting customers with their health insurance applications, renewals, and account queries Handling and resolving complaints in a professional and empathetic manner Escalating complex or sensitive cases to the appropriate internal teams Updating customer information and interactions accu...