Internal Sales Coordinator

New Yesterday

Internal Sales Coordinator - Air & Sea Freight

Location:

Felixstowe Salary:

Up to £38,000 (DOE) As a recruiter working closely with a well-established freight forwarding business in

Felixstowe , I'm currently looking to appoint an

Internal Sales Coordinator

to join a busy and growing team. This role plays a key part in selling

air and sea freight services

while supporting the operations function and managing a high volume of inbound enquiries. The position suits someone who enjoys being at the centre of the business-handling customer queries, converting enquiries into bookings, and working closely with operations to ensure a smooth service. Key Responsibilities: Managing a high volume of

inbound calls and emails

from customers

Quoting, selling, and promoting

air and sea freight services

Converting enquiries into confirmed bookings

Acting as the main point of contact for customer queries and follow-ups

Liaising closely with the

operations team

to ensure smooth shipment execution

Supporting external sales colleagues with pricing, follow-ups, and customer data

Maintaining accurate records, rates, and CRM/system updates

Identifying opportunities to upsell and cross-sell freight solutions

Candidate Profile: Proven experience within

freight forwarding or logistics , ideally air and sea freight

Previous

internal sales or customer-facing

experience

Confident handling

busy inbound enquiry volumes

Strong communication skills and a professional telephone manner

Well organised, detail-oriented, and commercially minded

Able to work effectively with operations and sales teams

What's on Offer: Salary up to £38,000, depending on experience

Office-based role in Felixstowe

A supportive and fast-paced working environment

Exposure to both sales and operations, offering strong career progression

Opportunity to join an established and respected freight forwarder

This is an excellent opportunity for an experienced internal sales or freight professional looking for a stable role with variety and progression. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

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Location:
Gb
Job Type:
FullTime
Category:
Sales

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