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Internal Sales & Customer Service Representative

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Internal Sales & Customer Service Representative Arbor Forest Products, New Holland, North Lincolnshire, DN19 7RX Full-time – 37.5 hours per week (Monday to Friday, 8:30am – 5:00pm) Salary: Competitive (TBC)
About Us
With over 70 years of heritage, we’ve grown from humble beginnings into one of the UK’s largest independent timber importers and processors. Despite our scale, we remain a family business at heart—valuing our people, fostering strong relationships, and delivering exceptional service.
Operating from our impressive 90-acre site in North Lincolnshire, we manage over 80,000m³ of timber on-site and process more than 300,000m³ annually, including timber, MDF, and composite decking products. Our success is built on quality, reliability, and most importantly—our people.
The Role
We’re looking for a proactive and customer-focused Internal Sales & Customer Service Representative to join our team. This role is central to our operations, supporting customers, processing orders, and delivering outstanding service across multiple channels.
Key Responsibilities
Sales & Quotations
* Process sales orders accurately and efficiently
* Handle product and pricing enquiries
* Prepare quotations and complete take-offs from customer plans
* Arrange samples, brochures, and POS materials
* Liaise with the Area Sales Manager (ASM) team to provide support
Custom...
Location:
New Holland
Salary:
£25,000 - £27,000 /annum + overtimes
Job Type:
PartTime
Category:
Customer Service & Support

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