Internal Sales & Customer Service Representative Location: Warrington We are looking for a dynamic and customer-focused Internal Sales & Customer Service Representative to join our client’s team in Warrington. This is a pivotal role, acting as the key link between customers, internal teams, and the field sales organisation, ensuring a seamless service experience across all business channels and product segments. Key Responsibilities: * Create and manage customer quotations in line with pricing procedures. * Provide accurate product information to customers and liaise with technical sales when required. * Work closely with field sales to generate and fulfil demand opportunities. * Gather and share market intelligence on customer and competitor activity. * Achieve sales and margin targets for assigned accounts. * Build and maintain strong relationships with key customer contacts. * Support product campaigns and follow up with customers for potential orders. * Handle inbound customer queries and provide excellent service. * Ensure compliance with Health & Safety policies. * Carry out any additional duties as assigned by the line manager. Skills & Experience Required: * Previous experience in telesales, including upselling, cross-selling, and price/product negotiations. * B2B sales experience with repeat customers and account management. * Experience working in a target-driven environment. * Strong com...