IT Business Partner (London)
New Yesterday
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McArthurGlen is seeking an experienced IT Business Partner to support our strategic goal of getting closer to our internal customers, Centre Operations and Facilities Management teams by aligning their local needs with our wider IT objectives.
In this newly created role, you will serve as the bridge between centre-level operations and Group IT, ensuring that enterprise standards are met, grey IT is reduced, and solutions are both scalable and secure.
Key Responsibilities
Act as the single point of contact for IT across assigned Centres
Build strong relationships with Centre and Facilities Managers through regular engagement and site visits
Identify and assess local IT needs across infrastructure, EUC, and networking
Develop aligned technology roadmaps for Centres based on strategic and operational priorities
Collaborate with functional IT teams to ensure solutions meet both Centre needs and Group standards
Communicate technical concepts clearly to non-technical stakeholders
Facilitate training, support adoption of IT processes, and monitor performance metrics
Contribute to the continuous improvement of ITs partnership model with Centres
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
Flexible Working: Hybrid working options where possible to accommodate your needs.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16, courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful youll bring...
Strong stakeholder management and communication skills
Experience delivering IT projects, ideally infrastructure-focused
Working knowledge of networking (WAN/LAN) and end-user computing
Analytical, strategic thinker with a proactive and customer-centric mindset
Comfortable managing multiple projects and navigating ambiguity
Skilled in documentation, process improvement, and cross-functional collaboration
What to expect
We commit to replying to all applications, feel free to get in touch if youd like an update
You will have a main point of contact within our Talent team
Were a collaborative business: its important for you to meet as many people as you can during the recruitment process.
Were also aware that your time is precious, so aim to keep to a two-stage process wherever we can
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- Location:
- London