If you're passionate about hospitality and love supporting people, this could be the role for you! We’re looking for a a proactive and hands-on IT Manager to oversee IT operations across our London hotels

About Us Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under esteemed global brands such as Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Why Join Crimson Hotels- We believe great people deserve great perks:

Discounted stays in Hilton hotels around the world

Free meal on duty + unlimited hot drinks

Paid day off for your Birthday -because your day matters

Team member discounts

Health Benefit schemes

EAP and wellbeing

Learning and development opportunities for career progression

Recognition and reward schemes

Our Values Our values guide everything we do. We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity to create a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

As part of the Crimson Hotels Group, you will join the IT team supporting our four London hotels: 100 Queen’s Gate, DoubleTree Victoria, DoubleTree West End and Trafalgar St James

What your day will look like?

As IT Manager, you’ll play a key role in supporting the day-to-day IT operations. This includes maintaining systems, supporting hotel teams, ensuring cybersecurity compliance, and implementing group-wide IT initiatives at the property level. The role is operational, requiring strong technical knowledge and excellent interpersonal skills.. You will be working closely with the Head of IT to ensure that our systems fully support our employees in creating memorable experiences for our guests.

What You’ll Bring?

You’ll bring hands-on experience in an IT role within hospitality or a multi-site role, backed by qualifications in IT or related subjects. It will be key to have experience of managing IT infrastructure and supporting end-users with their IT queries. This will include ability to use domain controllers files servers, such as Azure Environment. Familiarity with the hospitality systems is a definite plus, especially property management systems. Knowledge of audio and TV, and telephone configuration is definitely a bonus.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.