IT Support Analyst

New Yesterday

This is an excellent opportunity for an IT Support Analyst to join a well-established MSP in the Gloucester / Stroud area. This role pays up to £40,000 and is full-time office-based (5 days a week).

To be considered for this position, you will have previous experience providing BAU remote service desk support to users across the standard Microsoft stack.

The ideal candidate will have skills & experience in the following areas:

Windows 10 & 11 Microsoft 365 Admin Center Active Directory & Azure AD / Entra ID Office 365 (inc. Exchange Online, Teams, OneDrive & SharePoint) ITSM tools for ticketing & remote access Understanding of networks (VPNs, switches, routers & firewalls) Building & setting up PCs, laptops, printers & wifi Full UK driving licence (occasional customer site visits) Working in a team of 8 IT Service Desk Engineers, you will provide 1 st & 2 nd line remote (and occasional onsite) support as well as help the Senior Engineers with 3 rd line issues & projects.

My client has been in business for over 25 years and has a client base spanning the length & breadth of the UK. They are well-established and growing, and can offer the chance to work on the latest technologies in a fast-paced & progressive environment.

Based in the Gloucester / Stroud area of Gloucestershire, this role is 5 days a week in the office, with occasional customer site visits. This role pays £30,000 - £40,000 depending upon experience. If you are an experienced IT Helpdesk Analyst looking for a new challenge, please send me your CV immediately. TPBN1_UKTJ
Location:
Gb
Job Type:
FullTime
Category:
IT;IT