IT Support Technician (1st & 2nd Line Support)

Location: Bournemouth

Salary: £25,000 -£33,000 (DOE)

Hours: 40 hours a week working in the office.

We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business.

As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork.

Responsibilities of the IT Support Technician:

Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. Collaborate with colleagues to ensure smooth service delivery and successful project completion  What were looking for from the IT Support Technician:

Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azur...