IT / Technical Support Engineer - Worksop. £27k
New Today
IT Support Engineer - Leading Technology company!Offices based in South YorkshireUp to £26,500 plus benefits
Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of users across the nation.In this hands-on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure .You'll join a close-knit IT team where full training and mentoring will be provided to help you grow and succeed in the role!
Key Responsibilities
Manage technical support queues from triage to resolution while meeting SLAs
Diagnose, troubleshoot, and resolve system issues for end-users
Act as liaison with third-party vendors and government systems to escalate and resolve operational issues
Manage and maintain company endpoints, configurations, and application deployments
Oversee cloud-hosted virtual endpoints and assets
Perform OS, firmware, and application patching and vulnerability management
Support onboarding/offboarding processes, including access setup and a...
- Location:
- Worksop
- Salary:
- £25,000 - £26,500 per annum
- Category:
- Customer Service & Support