We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Junior Data and Insights Analyst to play a pivotal role in our Performance and information Service in London.

Sounds great, what will I be doing?

This role supports the Data and Insight Team in producing, analysing, and interpreting service and organisational data to drive continuous improvement across Hestia. The postholder will contribute to the development of regular reports and dashboards for internal stakeholders, helping translate complex data into actionable insights. A key focus will be identifying trends and patterns across services, ensuring the organisation remains responsive to performance indicators, contractual requirements, and service user feedback. The role also involves supporting service managers to better understand their data, contributing to strategic decision-making and improved service delivery.

In addition to core analytical responsibilities, the role plays an important part in ensuring data collection methods are consistent, accurate, and aligned with regulatory and contractual standards. The postholder will assist in preparing reports for senior leadership, directors, and trustees, respond to ad hoc data requests, and support preparations for inspections, audits, and external reviews. They will also help embed a culture of quality and compliance across the Operations Directorate, contribute to training delivery, and support the organisation in meeting accreditation, legal, and regulatory obligations. This is a varied and impactful role at the heart of Hestia‘s commitment to evidence-based practice and continuous improvement.

What do I need to bring with me?

You‘ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don‘t have to tick all the boxes right away; the important thing is that you‘re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here‘s what the team will be looking for:

The role requires a foundational understanding of data cleaning, analysis, and visualisation techniques, along with strong attention to detail and a commitment to data accuracy. The ideal candidate will be confident using Power BI and Excel PivotTables to retrieve, analyse, and present data in a clear and accessible way. Strong communication and organisational skills are essential, as is the ability to produce high-quality reports and papers for service managers, directors, and external stakeholders. An understanding of data protection principles and sensitivity when working with personal data is also important, as is a willingness to develop further in a data-focused role.

The post holder should have a good grasp of the regulatory and reporting landscape Hestia operates within, including the ability to prepare reports for funders and support the monitoring of service outcomes. Experience in quality assurance of both quantitative and qualitative information, such as KPI reports and case studies, is beneficial. The role also involves engaging with a broad range of stakeholders and supporting continuous improvement by using data insight to influence service delivery. A solid understanding of safeguarding, alongside the ability to flag and address issues appropriately, is key to ensuring data is used responsibly and effectively in support of Hestia‘s mission.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don‘t be alarmed if there are other stages in the process, it‘s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.