Duty Manager – Leisure & Fitness Facility Location: South Bristol

Contract Type: Full-Time, Permanent

Salary: Competitive + Benefits

Are you an enthusiastic and proactive leader looking to take the next step in your leisure management career? We are working with a well-established and community-focused leisure provider to recruit an experienced Duty Manager for a large, modern fitness and recreation facility in South Bristol.

About the Facility This flagship centre offers a wide range of high-quality amenities, including a 155-station fully equipped gym, a diverse programme of group exercise classes, a swimming pool and spa, and a multi-use sports hall. The site plays a key role in promoting health, wellbeing, and active lifestyles for people of all ages and backgrounds.

About the Role As Duty Manager, you will be a vital part of the day-to-day operation of the centre—leading shifts, supporting frontline staff, ensuring excellent customer service, and maintaining a safe, high-quality environment for all users.

Key Responsibilities:

• Manage daily operations and act as shift leader
• Ensure high standards of health and safety and customer care
• Lead and support staff across various departments, including poolside
• Contribute to programme development, marketing, and customer engagement
• Oversee security procedures, key holding, and emergency call-outs
• Support recruitment, training, and development of team members
• Monitor performance targets, participation levels, and cost-effectiveness
• Handle cash, reporting, and general administrative duties

The Ideal Candidate You will be a confident communicator with a customer-first approach, comfortable managing people and facilities in a fast-paced, public-facing environment.

Essential:

• Previous supervisory or team leader experience within leisure, fitness, or hospitality
• Strong organisational and communication skills
• Flexible approach to working hours, including evenings and weekends

Desirable:

• National Pool Lifeguard Qualification (NPLQ)
• Pool Plant Operator Certificate
• Qualification in Leisure Management, Sports Development, or a related area

What’s in It for You

• A fulfilling role in a supportive, values-driven organisation
• Opportunities for career growth within the leisure sector
• Access to on-site fitness and wellness facilities
• Ongoing training and professional development

If you are ready to make a positive impact in the leisure industry, we would love to hear from you, please apply today!